
Jabra Enhance
Select App
I've been the primary designer for the app since 2021. This app connects hearing aids to smartphones, simplifying and destigmatizing the usage of advanced hearing aids.
My role involves cross-functional work - I drive innovation for our new features, collaborate to continuously improve our UX, and shape the product design roadmap using user insights from testing.
I work closely with product teams, engineers, domain specialists, and data analysts to understand challenges and create effective design strategies and experiences that blend form and function. I rigorously test designs to ensure a smooth user journey at every step. I effectively communicate the reasoning behind my designs, bridging the gap between technical details and creative choices. This fosters understanding among different teams.
In addition to design, I also maintain and evolve the app's design system, ensuring accessibility, consistency, and scalability by creating a collection of components and modules. This foundation keeps the app strong as it grows over time.
Role
Senior Product Designer, Jabra Hearing
Team
Director of Product Design (Post-purchase),
Product Manager (APP),
Engineering & QA Teams (APP)
Timeline
2021 - Current
Tools
Figma, Figjam, Jira, Amplitude, StoryBook, Google Suite, Salesforce, Usertesting.com, Slack
Some selected work -
continuous UX improvement
Hearing aid pairing & controls
Simplifying access to hearing aid control and use with a iOS & Android

new features + improvements
Care Team &
Help Center
Empowering to master hearing aid care through tips & video tutorials

new features + improvements
Remote hearing aid settings
Access remote cloud-based settings anywhere for OTC convenience

process improvement
Design System &
CJ, Flows
Designing for Accessibility and efficiency
