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PROBLEM STATEMENT

Jabra Enhance

Select App

I've been the primary designer for the app since 2021. This app connects hearing aids to smartphones, simplifying and destigmatizing the usage of advanced hearing aids.

My role involves cross-functional work - I drive innovation for our new features, collaborate to continuously improve our UX, and shape the product design roadmap using user insights from testing.

 

I work closely with product teams, engineers, domain specialists, and data analysts to understand challenges and create effective design strategies and experiences that blend form and function. I rigorously test designs to ensure a smooth user journey at every step. I effectively communicate the reasoning behind my designs, bridging the gap between technical details and creative choices. This fosters understanding among different teams.

In addition to design, I also maintain and evolve the app's design system, ensuring accessibility, consistency, and scalability by creating a collection of components and modules. This foundation keeps the app strong as it grows over time.

Role

Senior Product Designer, Jabra Hearing

Team

Director of Product Design (Post-purchase), 

Product Manager (APP),

Engineering & QA Teams (APP)

Timeline

2021 - Current

Tools

Figma, Figjam, Jira, Amplitude, StoryBook, Google Suite, Salesforce, Usertesting.com, Slack

Brief

Some selected work -

continuous UX improvement

Hearing aid pairing & controls

Simplifying access to hearing aid control and use with iOS & Android

Coming Soon
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new features + improvements

Care Team &

Help Center

Empowering to master hearing aid care through tips & video tutorials

Coming Soon
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new features + improvements

Remote hearing aid settings 

Access remote cloud-based settings anywhere for OTC convenience

Coming Soon
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process improvement

Design System &

CJ, Flows

Designing for Accessibility and efficiency

Coming Soon
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